Service Analysis System (SAS)
TMD uses Geographic Information Systems (GIS) to integrate the geographic components of mobility into the transit planning process. GIS enables TMD to perform mapping, spatial analysis, and visualization for each project, communicating our findings and recommendations through the spatial lens.
We use ArcMap and ArcGIS Pro to analyze and map both the service and market aspects of the planning process. We leverage demographic and survey data to identify travel demands and transit markets, mapping and analyzing where people live, where people work, and where they need to travel. Mapping service data, like transit boardings and alightings, passenger load, productivity, frequency, trips, and travel patterns, provides insight into the effectiveness of existing transit service. These geospatial analyses are essential, as they contribute to our development of service and infrastructure recommendations, highlight potential areas that would benefit from transit-oriented development (TOD), as well as inform social equity evaluations.
Story Maps is another GIS technology leveraged at TMD. It is an online tool that facilitates digital storytelling using a series of maps, text, and images. Story Maps is a highly visual medium for communicating transit concepts and recommendations, maximizing accessibility for clients, stakeholders, and the public. Messages and ideas are instantly shareable through the click of a website link, and the visuals, supporting text, and images walk the reader through a project story at their own pace.
TMD also has the capability to perform complex geospatial analysis using our ArcGIS Network and Spatial Analyst extensions. We can analyze and evaluate access to transit for pedestrians and cyclists, access by key demographic groups, origin and destination routing, stop spacing, and ridership density. We not only have the tools to perform advanced geospatial analysis of transit systems and environments, but also the knowledge and experience to effectively visualize the technical outputs so they are visually appealing and understandable to any audience.
To sum it up, GIS is an essential and useful tool when it comes to examining any transit network, and a critical one when helping shape transit systems for the future.
Data is only as useful as the story it tells and the insights that can be gained from it. As part of the data analysis and existing conditions assessment that TMD conducts with every COA project, we develop rich, dynamic dashboards using the Tableau platform. These charts, maps, and other visualizations help our clients to know they are telling the right story and ensure their staff and the public understand the existing strengths and weaknesses of a transit system and where future investment is warranted. Among other things, Tableau can help you:
- Visualize ridership and other performance metrics spatially and temporally
- Monitor service statistics or performance indicators on an ongoing basis
- Share rich visualization and map dashboards with staff, stakeholders, or the public
Customer Transit Use Patterns (Smart Card Analysis)
Experienced experts in Optibus™, Trapeze™, and Hastus™
- Service Scheduling – Schedule building, capacity and running time calibration, timed transfer coordination, and schedule optimization.
- Vehicle Scheduling – Software rule/parameter configuration, vehicle blocking (trip linking/hooking), block interlining optimization, depot assignment, non-revenue service (pull/deadhead) analysis (including new depot locations), and crew relief requirements.
- Crew Scheduling and Labor Support – Crew scheduling (runcutting), rostering, bid preparation, collective bargaining agreement review, labor negotiation support, and “what if” scenario testing.
- Training – On-site or remote training in basic and advanced scheduling techniques.
- Best Practice Review – Performance analytics, technology tool optimization, and best practice review.